EPM Managed Services & Optimisation
Keep your EPM platform reliable, useful and improving
A live EPM platform needs more than incident response. It needs functional ownership, controlled change, technical depth and a roadmap tied to the close, planning and reporting. We shape the service around your requirement and stay senior-led throughout.
Shaped around you
Flexible delivery. Clear accountability.
Delivered directly by Si BCS, through a Si BCS-led specialist team, or alongside your existing partners. The service schedule sets out ownership, coverage, response expectations, change control and the commercial relationship before work begins.
Direct capability
Delivered by Si BCS
- SAP BPC
- SAP Analytics Cloud
- SAP Group Reporting
- Microsoft Fabric
- Microsoft Azure
- Nerdio
Partner-led
We lead and coordinate
- OneStream
- Oracle Hyperion
- Anaplan
- Tagetik
Where specialist expertise is needed, we lead and coordinate trusted partners across these platforms, with Si BCS accountable for the outcome.
Service components
What an ongoing service covers
- Senior service governanceStakeholder reporting and a senior point of accountability.
- Incident supportFunctional and technical support when something breaks.
- Release and changeControlled change, enhancement and release management.
- Model and performanceModel, integration and performance improvement over time.
- Close and planning supportHands-on through the close and planning cycles.
- Security and environmentAccess, security and environment coordination.
- Roadmap and valueRoadmap, adoption and value reviews, not just tickets.
- Specialist escalationEscalation to named platform and technology specialists.
Ways to work
Three ways to work with us
Match the level of support to where the platform is, and change it as things change.
Advisory and governance retainer
For teams with their own delivery or support resource who want independent senior oversight, prioritisation and challenge.
Managed EPM service
For organisations that want Si BCS to coordinate an agreed support and improvement service, using the right mix of direct and specialist partner capability.
Change and optimisation service
For live platforms that need a controlled backlog of enhancements, technical remediation or process improvement, without a full replacement programme.
Starting engagement
EPM Managed Service Review
We review the current platform, support demand, unresolved risk, ownership and improvement backlog. The output is a recommended service model, a responsibility map, priorities and a commercial scope for ongoing support.
Review your EPM serviceWhy it works
Ownership, not just tickets
Support that only closes incidents lets a platform drift. We take functional ownership, keep change controlled, and keep a roadmap tied to the close, planning and reporting, so the platform keeps earning its keep.
Improve your EPM service
Tell us how the platform is running today, and we will shape a support model around it.